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Error 30183-28 (400) – Installing a language in Office 2024

Error 30183-28 (400) means that Office 2024 could not find the source for the language files. They may be blocked by a VPN, proxy or firewall, or temporarily unavailable from Microsoft. Below you can find instructions for manually installing English using the Office Deployment Tool.

Download the Office Deployment Tool, create a configuration file named add-en.xml, then run setup.exe /download add-en.xml followed by setup.exe /configure add-en.xml as administrator. You can then select English in Word under File → Options → Language.

Step 1 – Download the Office Deployment Tool

Download the official Office Deployment Tool from Microsoft and extract it, for example, to C:\ODT.

Download Office Deployment Tool (Microsoft)

Step 2 – Create the configuration file

In the same folder (C:\ODT), create a new file named add-en.xml with the following content:

<Configuration>
  <Add Channel="PerpetualVL2024" OfficeClientEdition="64">
    <Product ID="ProPlus2024Volume">
      <Language ID="en-US"/>
    </Product>
  </Add>
  <Display Level="None" AcceptEULA="TRUE"/>
</Configuration>

Step 3 – Download the language files

Run Command Prompt as administrator, navigate to the ODT folder and start the download:

cd C:\ODT
setup.exe /download add-en.xml
The download may take several minutes and no progress may be displayed in the Command Prompt window. This is normal – wait until the process has finished.

Step 4 – Install the language

After the download has finished, run:

setup.exe /configure add-en.xml

Step 5 – Set English in Office

  1. Open Word or another Office application.
  2. Go to File → Options → Language.
  3. Set English (en-US) as the Office display and authoring language.
  4. Restart all Office applications.

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